Ways to improve communication with Skype & Microsoft Applications.

Recently I was able to work with an amazing group of people at SP Marketplace. I was impressed by their products and how they used Skype. Sales, Customer Service, HR & Finance, every department was Office 365 & Skype. They are a California based company with 30% of their sales coming from Europe, Asia, Africa, Austrailia, etc.

The use of Skype for all of their sales, meetings and customer service worldwide allows the company to really keep everything remote. PowerBi allows them to take and monitor metrics, Office 365 products like Skype and SharePoint keep and maintain all of their information.

SP Marketplace is SaaS, and can install to customer sites remotely. MS Teams keeps development humming and communicating. SharePoint is used to keep all of their files and OneNote allows everyone to be in the loop of Communication & Collaboration. Not one part of the company can't be run from Lake Tahoe, Scotland or Hawaii.

Who wouldn't want to work from Hana, HI

The use is an excellent example of keeping employee's productive and in constant communication. If someone is at home and has WiFi, they are connected. All of the needed information for Sales is safely kept on the web. Really amazing. Their customers and other businesses are really taking to understand how Microsoft's vision can help keep a company working when times are lean and security is of the utmost importance. If you are in manufacturing or running a Real Estate company everyone can benefit from the 2 factor authentication (think security) and only having access to the files needed. Of Course Microsoft has not forgotten about their customers who require keeping things "In house" or On-Prem. SharePoint 2016 & 2019 really offer a good place to organize, archive and storage becomes manageable with the implementation of good security and strategies.

Where else will I use Office applications go

One of the key items I really enjoy are the advancements in technology use. Linux/Ubuntu can run Skype. We can add the Skype app, like all Microsoft apps, to our phone, tablet, etc. If the CEO needs to know about the status of a project he can use a tool like the one developed by SP Marketplace or hire a Wiz kid to grab information from Databases and populate it using PowerBi. Automation is really coming into it's own with MS Flow and administration is being centralized with PowerShell. has been at the forefront when it comes to VoIP based communication services. Available as an all-in-one communication service, it is available on all the major platforms like Android, iOS, Windows and macOS. As I write this article, I am using Linux (Ubuntu 18.04) and I have Skype running - very exciting.W This is your blog post. Blogs are a great way to connect with your audience and keep them coming back. They can also be a great way to position yourself as an authority in your field.

Sample PowerBi Dashboard (a.k.a. effective communication)

In conclusion, a consultant can help your team find, implement and train on use of many exisiting tools. These tools can effectively flow communication among the company with displaying what is important Top down/bottom up. (a.k.a. C-Level thru floor worker) There is no reason a small, medium, large organization, either private or government, cannot achieve desired results. Sending out notifications as soon as a list is populated with information or a project manager needs to communicate with their client, internal or external there is a consultant, programmer, administrator cannot demonstrate and display the information in an appealing visual manner.

#clientsatisfaction #customerengagement #business #smallbusiness #sharepoint #office365